luxluxny Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store.

Online purchases may be returned via a major parcel carrier. Click here to learn more about returns.

Shipping typically takes 3-5 business days within the U.S. and 7-14 business days internationally.

Yes, we ship to many countries worldwide. Shipping costs and times vary by location.

Orders can be changed or canceled within 24 hours of purchase. Please contact our customer service team.

Once your order is shipped, you will receive an email with tracking information.

We accept major credit cards, PayPal, and other secure payment methods.

Yes, we offer gift cards in various denominations. They can be purchased on our website.

To return an item, please follow the instructions on our returns page and contact our support team.

If you receive a damaged item, please contact our support team immediately for assistance.

You can contact our customer service team via email, phone, or live chat on our website.