Frequently asked questions

LuxLux is a high-fashion members club based in New York, offering access to exclusive pre-owned designer items, fine jewelry, and curated retail deals. We've been operating since 2016 and work with a trusted network of collectors, boutiques, and private sellers.

We specialize in sourcing and selling authenticated luxury items — from rare handbags and fine jewelry to store gift cards and member-only promotions. Think of us as your insider connection to the luxury world.

We’re headquartered in New York City and operate primarily online. Many of our featured businesses are based in the NY/NJ area, but our services are available nationwide.

No, anyone can browse and purchase from the site. However, members get access to exclusive items, special pricing, and insider-only perks. Joining is free and takes just a minute.

Our membership gives you early access to select inventory, exclusive gift card deals, priority sourcing, and personalized recommendations. It's designed to give shoppers more value and VIP-level service.

Once you submit the item finder form, our team begins sourcing through our network of verified sellers, boutiques, and private collectors.

No. Submitting a request is completely free. Fees only apply if we successfully find your item and you choose to purchase it.

While we specialize in luxury fashion and fine jewelry, feel free to reach out — we’re open to interesting sourcing challenges.