Program Overview

General Structure

The LuxLux Reserve Program (“Program”) is a private, invite-only promotional wallet program offered to select LuxLux members.

The Program allows approved participants to deposit funds into their LuxLux Wallet for a defined period in exchange for a promotional bonus issued in the form of a LuxLux Gift Card. The deposited amount remains the property of the member and is held in their Wallet balance subject to the terms outlined in this Policy.

The purpose of the Program is to:

  • Provide members with a structured way to plan future purchases.
  • Offer promotional value through bonus credit.
  • Create a time-based incentive aligned with LuxLux product offerings.

This Program is not a bank account, savings account, or investment account. Deposited funds do not earn interest. The promotional Gift Card is a marketing incentive and not a yield, dividend, or financial return.

Participation in the Program requires:

  • Approval by LuxLux.
  • Execution of a written agreement.
  • Deposit of funds via approved payment methods (ACH or wire transfer unless otherwise agreed).

All funds deposited are reflected in the member’s LuxLux Wallet dashboard.

LuxLux reserves the right to accept, decline, or limit participation at its discretion.

Timing

The Program operates on a structured timeline with two key milestones:

  • Promotional Gift Card Release
    Thirty (30) days after the deposit date, the promotional Gift Card bonus becomes available in the member’s account. The Gift Card may be used toward eligible purchases on LuxLux. The Gift Card remains valid for twelve (12) months from issuance and is promotional in nature with no cash redemption value.
  • Principal Availability
    Ninety (90) days after the deposit date, the original deposited funds (“Principal”) become eligible for withdrawal or application toward a purchase on LuxLux. Until the 90-day period is completed, the Principal remains locked in the Wallet and is not available for use unless otherwise permitted under the Early Withdrawal provisions described in this Policy.

If a member chooses to withdraw the Principal after the 90-day period, the withdrawal will be processed within up to seven (7) business days. The promotional Gift Card remains valid for its full term, subject to these terms.

The 90-day structure is fundamental to the Program and enables LuxLux to offer the promotional bonus.

Eligibility

Participant Requirements

Participation in the LuxLux Reserve Program is limited to invited members and is subject to LuxLux approval.

To be eligible, a participant must:

  • Maintain an active LuxLux customer account.
  • Complete any required identity verification or compliance checks.
  • Provide accurate and truthful personal information.
  • Execute and agree to the Program Agreement and this Policy.

LuxLux reserves the right to decline, suspend, or terminate participation at its sole discretion.

The Program is not available to the general public and is not intended as a public financial offering.

Deposit Terms

Funding Method

Deposits must be made via approved payment methods as specified by LuxLux, which may include:

  • ACH transfer.
  • Wire transfer.
  • Other approved non-reversible methods.

Credit card deposits may be restricted or declined at LuxLux’s discretion.

Deposited funds are reflected in the member’s LuxLux Wallet balance but are not held in a segregated trust account unless otherwise specified in the written agreement.

Holding Period

All deposits are subject to a mandatory ninety (90) day holding period beginning on the date funds are received.

During the 90-day period:

  • The Principal may not be withdrawn.
  • The Principal may not be applied toward purchases.
  • The Principal remains locked in the Wallet.

The holding period is a fundamental condition of the Program and directly enables the promotional Gift Card benefit.

Bonus Policy

Bonus Issuance

The promotional Gift Card bonus is issued thirty (30) days after the deposit date.

The bonus amount is calculated based on the deposit amount as specified in the member’s individual agreement.

Important conditions:

  • The Gift Card is promotional credit.
  • It has no cash redemption value.
  • It may be used toward eligible LuxLux purchases.
  • It is valid for twelve (12) months from issuance.
  • It may be subject to usage limitations or minimum purchase requirements.

The Gift Card may be used in full or partially unless otherwise stated.

LuxLux reserves the right to void promotional credit in cases of fraud, abuse, or violation of Program terms.

Withdrawal Policy

After completion of the ninety (90) day holding period, the Principal becomes eligible for withdrawal.

Withdrawal terms:

  • Withdrawal requests must be submitted in writing.
  • Funds will be returned within up to seven (7) business days.
  • Funds will be returned via the original approved transfer method when possible.

If a participant requests early withdrawal before the ninety (90) day maturity:

  • LuxLux may, at its discretion, allow early release.
  • Up to seven (7) business days may be required to process the return.
  • If the promotional Gift Card has already been used, the withdrawal amount will be reduced by the value of the promotional credit utilized.
  • Early withdrawal may impact eligibility for future participation.

Limitations & Risks

Participation in the Program involves certain considerations:

  • Deposits are not bank deposits and are not FDIC insured.
  • LuxLux is not a financial institution.
  • Funds are subject to business operational use during the holding period.
  • Liquidity is limited during the ninety (90) day term.
  • The Program is promotional in nature and not intended as an investment vehicle.

Participants should only deposit funds they are comfortable allocating for the full holding period.

LuxLux makes no guarantees regarding product availability, pricing, or future promotional terms.