Our Promise

We want you to be confident that when you buy from us, items are ALWAYS authentic and well described. At LuxLux, your satisfaction is our top priority. Every item you purchase from us comes exactly as advertised. No surprises. No gimmicks. No bad experience.

Photos : All product photos are of the actual item. Colors may differ slightly from actual product appearance due to differences in lighting conditions. If you would like to see additional pictures, please contact us.

Our goal is to process your order quickly and ensure its safe delivery. We offer free shipping for all domestic orders and flat rate shipping fees for expedited and international orders regardless of how many items are in your order. All verified orders ship from our showroom from Monday through Friday (we do not ship or deliver on weekends). Orders placed before 12PM PST/3PM EST will ship the same day. Please note that in most cases, we cannot ship to P.O. boxes.

Shipping includes:

Insurance, signature confirmation, and top quality packaging. All items will be shipped generally within 1-3 business days from the receipt of payment. Delivery times are based on business days (Mon-Fri except Holidays).

Returns:

absolutely ! We want you to be happy with your purchase. All item(s) must be returned to LuxLux within 14 days of the shipped date with tags attached and in the original condition in order to receive a full refund. Item(s) must be postmarked within 14 days of the shipped date. View full Return Policy here.

Tax:

Tax charge on transactions will be calculated at checkout based on your shipping details